Reliance Netconnect - No Connection only TENSION

I had to regularly visit web world every weekend because my prepaid connection is not working due to handset change error (this is another post, so I will mail the whole story later when it completes), so I have got a chance to meet the reliance netconnect customers over there.

Man, I really pity on them. I met a girl who saw a advertisement in the newspaper and later on the reliance which claims to have a speed upto 144 kbps.

I don' doubt this. This may be the upper limit. That girl thought that see would get atleast some decent speed on the net to study online and connect to her family and friends. So Fare enough, she decided to go for the reliance connection and this is start of her misery.

The speeds on the reliance netconnect are PATHETHIC. This might be a very good word to use for, The speeds are so low in a day that you Yahoo Messanger or Gtalk would log off you or you can send even a simple text mail(if you can open that you mail by any luck)

The speeds i saw during a demo was just 5kpbs in a reliance web world. I dont understand that if the spped are so poor than why they are selling it.

BEWARE of this. reliance netconnect is the worst service which is heavily priced. Here are how you end up paying even higher:

1. No Speed at all: Very Pathetic speeds are provided. Don't make fun of yourself in front of your friends by showing your netconnect card.

2. Deaf and Dumb customer care: Just dial 3033-3333 with your STD code and experience it yourself. At morning 7:30 AM, if you try you can hear “All our customer service executives are busy handling other customer”,
Okay but after 10-15 minutes of patience a chap will come and after listening your story will say you that there servers are going in up gradation, so call us in one hour something”. How if the servers are not working still all executives are busy in the morning itself!! Also manytimes they will order you to visit web world (Sick...Nothing is web here, you have to physically walk in)

3. NO technical support: If you are having difficulty then there in no one who will listen you for your woes. If you ask them that you want to configure a connection on Mac or Linux, they will charge extra for that.
They ask to install silly software like Netbooster which is completely useless. I used it and found no change in speed. In fact the quality of images in webpages went down coz it tries to show images with lower quality to speed up the page loading. Knowledgeable reliance engineers will ask you to update the windows patches.

4. Inflated Bills: This is a culture in reliance. A trainer came to our office and during lunch he saw a reliance mobile in some one’s hand (Good that not many people use reliance mobiles – atleast none of my friend), so he said that for three months he had netconnect card. One month the bill was 3000, next month was 3500, and third month was 3200 when third month he didn’t used that card!!. I know that reliance are cheaters and nothing else. Also they will make you pay the bill by extortion – reliance will ask you to pay the bill else they will have a case against you.
Poor customer has to pay the bills even after no service is provided because no one cares to go to the court for five thousand rupees. Better if you don’t fall in the trap like my trainer.

You can search on the internet or better ask your friend if they are using it before buying it. Reliance netconnect in my locality is awful.

Also a word of suggestion that if you are having complaint in reliance please have complaint number for your records or if you have some experiences with reliance share it for the benefit of all.

Improve your services reliance and then come up with products.

Happy Blogging...