I was looking for Online Government customer redressal forums and luckily came around this one. 
CORE : Customer online resource and Empowerment Center
This is funded and supported by Ministry of Consumer Affairs and came into existence in 2005.
Here are the Aims & Objectives of CORE:
- Online Complaint Registration and Mediation Mechanism primarily with an aim toward
s faster resolution of complaints by providing a bridge between the consumer and the provider of product or service - Reducing the burden of Courts by way of mediation mechanism
- Creation of a National Resource Centre in order to provide a data bank to the policy makers apart from facilitating research
- Creation of Online Database and Portal to provide the various interested groups, assimilated data on developments in the field which would also significantly reduce the learning curve of consumers, activists and professionals working in the field
You can register a complaint online.
Let us know if some one has used CORE and what was there experience or if some one knows about another consumer redressal site, please share with all of us..
Happy Blogging... 
...only your help is shared so that we know which organization is giving the value of our time, money and patience. 
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